30-Day Money-Back Guarantee
We want you to be completely satisfied. If any physical product doesn't meet your expectations, return it within 30 days for a full refund.
Return Eligibility
- Products must be returned within 30 days of delivery
- Items must be unused and in original packaging
- Card decks must have shrink wrap intact
- Seeds must be unopened packages
- Digital products are non-refundable once accessed
How to Request a Return
- Contact us: Email support@elev8natural.com with your order number
- Receive authorization: We'll send you a return authorization number (RMA)
- Ship your item: Send product to our returns center (address provided)
- Receive refund: Once received, refunds process within 5-7 business days
Exchanges
If you received a damaged or defective item, contact us immediately at support@elev8natural.com. We'll send a replacement right away at no cost to you.
Return Shipping
- Customer pays return shipping for change-of-mind returns
- We pay return shipping for defective or incorrect items
- Original shipping charges are non-refundable
